


Terms of Service
Last updated: August 18, 2026
These Terms of Service (“Terms”) govern your use of the Samvednaa Therapy website and your engagement with our mental health and counselling services. By accessing www.samvednaa.com or booking a session with us, you agree to these Terms.
1. About Samvednaa
Samvednaa Therapy provides professional mental health support including individual therapy, anxiety and depression counselling, grief support, career counselling, couples counselling, child and adolescent counselling, stress management, corporate training, and school programs — available online across India and in person at our Haldwani clinic.
Contact: contact@samvednaa.com · +91 9058590379
Address: Ganga Godawari Enclave, Tedhi Puliya, Bhotia Parao, Haldwani, Uttarakhand 263139
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Use the site to submit false, misleading, or harmful information
- Attempt to interfere with the website’s security or functionality
- Copy, scrape, or republish website content without permission
- Use the contact form for spam, abuse, or non-genuine enquiries
3. Not a Crisis or Emergency Service
Samvednaa Therapy is not an emergency or 24/7 crisis service. Our website, contact forms, and email are not continuously monitored for urgent mental health crises.
If you or someone else is in immediate danger or experiencing a mental health emergency, contact local emergency services (such as 112 in India) or a crisis helpline right away. Do not rely on this website or contact form for urgent help.
4. Booking and Appointments
You may book a free discovery call or therapy session through our website, phone, WhatsApp, or other channels we provide. Submitting a contact form or booking request does not guarantee immediate availability or create a therapist-client relationship until a session is confirmed.
We ask that you provide accurate contact details and arrive on time for scheduled sessions. If you need to reschedule or cancel, please notify us as early as possible so we can offer the slot to another client.
5. Fees and Payment
Session fees, packages, and payment terms are shared during your free discovery call or at the time of booking. Unless otherwise agreed in writing, payment is due as communicated by our team. Failure to pay agreed fees may result in cancellation of future sessions.
6. Nature of Services
Our services include counselling and therapy provided by qualified professionals. While therapy can support emotional wellbeing and personal growth, outcomes vary for each individual. We do not guarantee specific results from any session or treatment plan.
Our services are not a substitute for medical diagnosis, psychiatric treatment, or emergency care where those are required. We may refer you to another specialist if your needs fall outside our scope of practice.
7. Confidentiality
We maintain confidentiality in accordance with professional ethics and applicable law. Information shared during therapy is treated with care and is not disclosed except where required by law, where there is a serious risk of harm, or with your consent. For full details on how we handle personal data, please read our Privacy Policy.
8. Online Sessions
Online therapy sessions are conducted via secure video platforms. You are responsible for ensuring a private, stable internet connection and a suitable environment for your session. Samvednaa is not liable for interruptions caused by technical issues on the client’s side, though we will make reasonable efforts to reconnect or reschedule when possible.
9. Client Responsibilities
When using our services, you agree to:
- Provide accurate information during enquiry and booking
- Participate in sessions honestly and respectfully
- Inform your therapist of any changes to your mental health or safety concerns
- Not record sessions without prior written consent
- Follow any reasonable guidelines shared by your therapist or our team
10. Intellectual Property
All content on this website — including text, images, logos, design, and materials — is owned by or licensed to Samvednaa Therapy and protected by applicable copyright laws. You may not reproduce or distribute our content without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Samvednaa Therapy is not liable for indirect, incidental, or consequential damages arising from use of the website or services. Our total liability for any claim related to website use or services shall not exceed the amount paid by you for the specific service giving rise to the claim, where applicable.
12. Third-Party Links
Our website may contain links to third-party sites such as Instagram, Google Maps, WhatsApp, or booking platforms. We are not responsible for the content or privacy practices of those external sites.
13. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of India. Any disputes arising from use of our website or services shall be subject to the jurisdiction of courts in Uttarakhand, India, unless otherwise required by applicable law.
Questions about this page? Contact us at contact@samvednaa.com or visit our contact page.
